Comprehensive IT management services, unparalleled support
It’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. Fort Austin has services to address your ongoing managed IT support needs. Our Managed IT Services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We'll build the right managed IT service plan to optimize your business.
Why Hire an IT Services Firm?
10 Reasons to Consider
By outsourcing IT services, you free up your staff (and yourself) for revenue-generating opportunities and the goals of the business. And, you can tap on-demand talent, depth of experience, ample resources and huge economies of scale at a lower cost compared to doing managed IT in-house.
Server and PC management
Fort Austin offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.
IT strategic planning
Fort Austin's engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization’s goals.
Server Backup Solutions
Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.
Fort Austin Client Portal
With Fort Austin's client portal, you can schedule visits, submit and track help tickets online, and access upcoming scheduled IT support, client services reports, network diagrams and proposals. It is also used to view financial data such as billing statements, past and current invoices, and payment histories.
Fort Austin can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.
Even the most stable and monitored IT systems can develop problems that need to be addressed. Fort Austin can remotely access your organization’s systems and initiate remote IT support to address problems as they arise. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.
The Fort Austin Approach
IT Strategic Planning | Systems Reliability | User Support | Data Protection
The service provides regular management of systems and networks that will keep your PCs, servers and network up and running so you minimize downtime and maximize productivity. Any issues that emerge have quick responses and solutions. Your employees stay productive and your systems are protected, secure and available when you need them most with our managed IT services and support.